Frequently Asked Questions
Everything you need to know about your Atkinsons 1799 experience.
Where does Atkinsons 1799 ship to?
We currently offer international shipping to a wide range of countries. Please select your region on our website to see specific delivery timelines and calculated shipping costs for your location.
Are your fragrances authentic and original?
Yes, every product purchased through our official online boutique is a 100% authentic Atkinsons 1799 creation, crafted in Italy and following our heritage of British perfumery excellence.
What is your return policy for perfumes?
Due to the nature of our products, we can only accept returns on items that are unopened, unused, and in their original cellophane packaging within 14 days of delivery.
Can I get samples before committing to a full bottle?
We often include complimentary samples with your order. Additionally, we offer curated Discovery Sets that allow you to explore our iconic collections before choosing your signature scent.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey to your doorstep.